Frequently Asked Questions

 

How long does the process take?

This depends on which package you choose, what our current schedule looks like, and your timeline. Generally, our pre-packaged service timelines look like this:

  • Mini Brand Design: 1-2 weeks
  • Brand Design: 3-4 weeks
  • Brand + Website Design: 6-8 weeks

 

How does payment work?

With bigger projects, we take a 30% deposit upfront to secure your spot in our schedule. At the start of your project, 50% of your remaining balance is due. The final 50% of your balance is due at the close of your project, before your final files are sent over. We accept PayPal, Google Wallet, or credit card as forms of payment.

 

Do I ALREADYhave to have a domain name to get started?

No, you can buy your domain name through Squarespace. You can also buy it through a third party provider, such as Namecheap or Godaddy.

 

I want a service that isn't listed in your package. Can you do it for me?

Very likely, yes! We can chat and if the service you need is something we offer, we'll put together a custom quote for you.


More questions?

We have more answers. Reach out.